Frequently Asked Questions
Q. Are there any refunds?
A: NO REFUNDS- NO EXCEPTIONS!
Q: Are there live animals, reptiles, or insects inside?
A: There just might be, please be respectful.
Q. Can I bring personal items through?
A. NO , All personal items must be checked in at the front desk. (No cameras, cell phones, ipods, food, keys , weapons, anything else that's not undergarments , clothing or shoes ...etc.)
Q: What times are you open?
A: This varies depending the weekend. Please go to the hours tab
Q: How much does it cost? Can we buy tickets online?
A: $20+tax. Click on our tickets tab.
Q: Do you accept credit cards?
Q: Are there discounts for children?
A: No, all tickets are the same price.
Q: How long is the wait in line?
A: It depends, at the beginning of October, there is typically very little wait, maybe 20-30 minutes, at the end of the month near Halloween, it can be a very long wait. If you come during your purchased ticket time slot you shouldn't wait longer than a half hour.
Q: Do you charge for parking?
A: No. There is plenty of parking available. Please be respectful of our neighbors and do not park in any reserved spots.
Q: Is there an age limit or recommendation for Edge Haunted Tours?
A: NO, however due to the graphic nature it is not recommended for small children. We have had young children go through and have a great time and adults who go through and are in tears, you’re the parent, you be the judge. A good rule of thumb is if you wouldn’t bring your child to a PG-13 rated movie, probably not a good idea to bring them to our haunted tour.
Q: Can I bring my dog?
A: No, they would get eaten by our zombies....
Q: Is the waiting area inside?
A: Part of the waiting area is inside, on busier nights the line may extend outside as well.
Q: Once we've paid for admission are we able to go through again with the same ticket?
A: NO, however, you can purchase another ticket if you would like to walk through again.
Q: How long does it take to go through?
A: It’s really difficult to give an answer to this question, some groups run right through and others take their time, it depends on how you deal with fear. Estimate is 20-25 min.
Q: Is it really scary?
A: YES, It is really scary!
Q: Is Edge Haunted Tours handicap accessible?
A: Unfortunately we will not have a handicap accessible night this year. We tried it last year but unfortunately it didn't go over well enough.
Q: Is there security?
A: Edge Haunted Tours has staff to keep things running smoothly inside the attraction and on the premises. All activity inside is monitored by security cameras and reviewed on a regular basis.
Q: Can we be denied access to The Edge Haunted Tours ?
A: YES, absolutely, we will not allow foul language, obscene behavior, weapons, alcohol, drugs, etc. etc. etc., come on now, be smart!
Q: Can we take photos inside your haunted house?
A: NO. Photography and video recording are not permitted. This includes on any type of electronics there are these days. All electronics are to be handed in at the front desk and picked up after going through. If you are caught with any electronics inside the haunt they will be taken away and not given back and you will be kicked out of the Haunt.
Q: Will the actors touch us, or can we touch the actors?
A: You can not touch the actors. The Scare Level you start with is what you will finish with.
1-Actors will have little movement 2-Actors will jump out at you 3- FULL ON SCARE
Please be respectful. Touching the actors is not allowed.. (If you chose level 3......you asked for it)
Q: Are group discounts available?
A: Yes. Please contact us for groups over 30.
Q: I want to do a story on your haunted tour, who do I talk to?
A: For media requests please call 218-205-3826 or email firstname.lastname@example.org. Email works best.
Q: I want to work at your haunted tour. How do I apply?
A: Come to the casting call and training on the set date .Please email email@example.com if you missed the casting call and training. You must bring a head shot, photo ID, and a list of days you will commit to scaring.
A: For further questions please email us. (Please thoroughly read this entire site over first as we really try to answer all questions here)